A lift operator's workspace is large by this city's standards. However unlike the people who work in other barless cubicles, most older lift operators have a grumpy face which goes against the grain of what makes a Mumbaikar. Contrary to what people say about the people of this city, the people of Mumbai are friendlier than people from other parts of the country. Living, travelling, and working with someone's elbow in the face have made Mumbaikars respectful towards each other. Just like how the people of Japan, who live in similar cramped conditions, have devised elaborate greetings to reduce friction, Mumbaikars have evolved a short and sweet non-intrusive smile to ease the tension of a millions of people living on a small island.